Shipping & Returns

Shipping

Orders are typically shipped within 1–2 business days. We ship using UPS Ground, USPS First Class, USPS Priority Mail, and FedEx.

Purchase Agreement

By completing a purchase on our website, you acknowledge that you have read, understood, and agree to the policies stated below.

Final Sale Policy

TCG Singles and any products containing sealed Trading Card Game booster packs are not eligible for return. This includes Pokémon, Magic: The Gathering, One Piece, Lorcana, Yu-Gi-Oh!, Flesh & Blood, Digimon, and all other collectible singles or sealed booster items.

Eligible Returns

All other products may be returned within 14 days, provided they are in their original packaging and in resalable condition.

For damaged or defective items, please email [email protected] for assistance.

Online Order Returns

Returns for orders placed through www.kingslayergames.com may take 1–5 days to process. After a refund has been processed, it may take up to 10 business days for the refund to appear in your account, depending on your financial institution.

Customers are responsible for the cost of return shipping unless otherwise agreed upon by Kingslayer Games.

Items purchased online may also be returned in-store at any Kingslayer Games location. In-store returns require manager approval and can only be processed when a manager is on site. If no manager is available, you may be asked to return at a later time.

Nothing in this Refund Policy is intended to limit any rights or remedies available to consumers under applicable law.

Refund Policy for Event Entries

To cancel an event registration and receive a refund, you must call the store hosting the event at least 3 hours before the event start time.

For events with early or morning start times, you must call the store the day before the event to request a refund.

Cancellation requests sent through direct messages or platforms such as Discord, Instagram, Facebook, or similar services will not be accepted.

Cancellation requests made with less than 3 hours' notice will not be accepted.